Como podemos ajudar você?

Standard machines ship within 30–45 days from order confirmation. Personalizadoized configurations or full inline integration projects typically require 60–90 days.

We provide a confirmed delivery schedule before order placement and weekly progress updates throughout production.

For international orders, we accept:

• T/T (Wire Transfer) — most common
• L/C (Letter of Credit) — for orders above USD $50,000

Standard terms are 30-50% deposit on order confirmation, balance before shipment. Personalizado payment plans can be discussed for established partners.

Yes — sample testing is gratuito for serious inquiries. Send us your product, PCB, or material samples (with shipping covered by you), and we'll run real dispensing, coating, or curing tests in our process lab.

You'll receive video documentation, output measurements, and a written process report — usually within 5-7 business days of sample arrival.

Yes. Todos standard machines are marcadas CE and ISO 9001 fabricadas. We also support FCC, UL, RoHS, and country-specific compliance documentation upon request.

For regulated industries (automotive, medical, aerospace electronics), we provide full traceability and material certifications.

Absolutely — personalização is one of our core strengths. We can adjust:

• Máquina size and working area
• Valve type (piezo, screw, spray, diaphragm)
• Fixtures and product positioning
• Software functions and motion paths
• MES / barcode / camera integration
• Full-line layout and automation flow

Engenheiros de campo travel to your site for installation, commissioning, and operator training. Standard training covers:

• Máquina operation and HMI navigation
• Daily maintenance and cleaning procedures
• Valve replacement and calibration
• Common troubleshooting

Suporte remoto is included for the first 12 months. Extended service plans are available upon request.

SANCO provides a garantia padrão de 12 meses from installation date (or 14 months from shipment, whichever comes first), covering defects in materials and workmanship under normal operating conditions.

For details, see our Termos e Condições — Garantia section.

Peças de reposição orders are handled by our Serviço pós-venda team. E-mail service@sancofd.com with your machine model, serial number, and the parts you need.

Standard wear parts (valves, nozzles, seals) typically ship within 3-5 business days. Personalizado or rare parts may take longer.

Yes — full-line integration is a core SANCO capability. We design and build complete production lines including loading, dispensing, coating, curing, flipping, inspection, and unloading systems.

MES integration, barcode tracking, and vision inspection are all supported.

Yes. We work with system integrators, distributors, and machine builders worldwide on OEM arrangements, including custom branding, regional certifications, and tailored feature sets.

Contato our OEM team at oem@sancofd.com for partnership inquiries.

Our team provides support in inglês, chinês (mandarim), espanhol e português. Translation support for other languages is available for major projects.