Solution
Complete conformal coating line for double-side PCBAs with automatic integration.
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Precision dispensing and coating for smartphones, tablets, and wearables.
Find answers to common questions, learn more about our products and services, or get in touch with our engineering team for personalized support.
Pricing, lead times, payment terms, and order tracking.
5 TopicsMachine specifications, customization, and compatibility.
7 TopicsSetup, training, maintenance, and warranty support.
6 TopicsTroubleshooting, parts, software, and process advice.
8 TopicsQuick answers to questions our customers and partners ask most often. Click any question to expand.
The fastest way is to fill out the inquiry form on our Contact page. Share your product type, material, and production target — our engineers will respond within 24 hours with a tailored quotation.
For urgent inquiries, you can also reach us directly via WhatsApp at +55 92 99517-2250.
Standard machines ship within 30–45 days from order confirmation. Customized configurations or full inline integration projects typically require 60–90 days.
We provide a confirmed delivery schedule before order placement and weekly progress updates throughout production.
For international orders, we accept:
Standard terms are 30-50% deposit on order confirmation, balance before shipment. Custom payment plans can be discussed for established partners.
Yes — sample testing is free for serious inquiries. Send us your product, PCB, or material samples (with shipping covered by you), and we'll run real dispensing, coating, or curing tests in our process lab.
You'll receive video documentation, output measurements, and a written process report — usually within 5-7 business days of sample arrival.
Yes. All standard machines are CE marked and ISO 9001 manufactured. We also support FCC, UL, RoHS, and country-specific compliance documentation upon request.
For regulated industries (automotive, medical, aerospace electronics), we provide full traceability and material certifications.
Absolutely — customization is one of our core strengths. We can adjust:
Field engineers travel to your site for installation, commissioning, and operator training. Standard training covers:
Remote support is included for the first 12 months. Extended service plans are available upon request.
SANCO provides a standard 12-month warranty from installation date (or 14 months from shipment, whichever comes first), covering defects in materials and workmanship under normal operating conditions.
For details, see our Terms & Conditions — Warranty section.
Spare parts orders are handled by our After-Sales Service team. Email service@sancofd.com with your machine model, serial number, and the parts you need.
Standard wear parts (valves, nozzles, seals) typically ship within 3-5 business days. Custom or rare parts may take longer.
Yes — full-line integration is a core SANCO capability. We design and build complete production lines including loading, dispensing, coating, curing, flipping, inspection, and unloading systems.
MES integration, barcode tracking, and vision inspection are all supported.
Yes. We work with system integrators, distributors, and machine builders worldwide on OEM arrangements, including custom branding, regional certifications, and tailored feature sets.
Contact our OEM team at oem@sancofd.com for partnership inquiries.
Our team provides support in English, Chinese (Mandarin), Spanish, and Portuguese. Translation support for other languages is available for major projects.
Choose the channel that works best for you. All inquiries are handled by real engineers — not bots or auto-responders.
Send detailed inquiries, drawings, or technical specifications.
Quick questions, photos of your product, or instant feedback.
Reach our technical team during Shenzhen business hours.
Our engineers are happy to discuss specific process challenges, custom requirements, or any other questions you may have. No commitment required.
